Privacy Policy

This privacy policy describes how Timber & Steel ("we," "us," or "our") collects, uses, and protects your personal information when you interact with our website, scheduling system, or communications.

We collect information you provide directly to us, including:

• Name, email address, and phone number when you schedule an appointment, complete an intake form, or contact us directly
• Health and fitness information you voluntarily share as part of our coaching or onboarding process
• Payment information (processed securely through third-party providers)

We do not sell or rent your personal information to third parties.

If you have opted in to receive SMS messages from Timber & Steel — for example, by checking the consent box on our Acuity Scheduling intake form — we may send you text messages related to your appointments, goal reviews, waitlist availability, and member communications.

• Message frequency varies based on your activity and membership status
• Message and data rates may apply.
• To opt out of SMS at any time, reply STOP to any message you receive from us. You may also contact us directly at contact@timberandsteelgym.com.
• For help, reply HELP or contact us at 208-615-5143.

Opting out of SMS does not affect your membership or any other services.

We use the information we collect to:

• Schedule and manage your appointments and coaching sessions
• Send appointment reminders, goal review notifications, and member updates
• Respond to your questions and requests
• Improve our services

We do not share your personal information with third parties except as necessary to operate our services (e.g., our scheduling platform, payment processor) or as required by law.

You may contact us at any time to:

• Request access to or correction of the information we hold about you
• Request deletion of your personal data
• Opt out of any communications from us

Reach us at contact@timberandsteelgym.com or 208-615-5143.

We take reasonable precautions to protect your information. Sensitive data is transmitted using encryption (HTTPS). Access to personal information is limited to staff who need it to perform their role.

This policy may be updated periodically. Changes will be posted on this page with a revised date.